IT help for teams of 1 to 10

An IT helper on WhatsApp for your small business.

SmallBiz Tech Assist gives micro-businesses a friendly IT expert on chat. Message us about email, laptops, printers, websites or security and get help, usually within an hour.

Chat today
  • 'Printer says offline'Fixed remotely
  • 'Need email for new staff'Created
  • 'Which laptop to buy?'Advice sent

What SmallBiz Tech Assist does

Chat-based IT assistant for micro-businesses. Every service below can be taken on its own or combined into one plan.

Chat support

Message us on WhatsApp or email any time during business hours.

Email & domain help

Business email set up and fixed.

Laptop & phone help

Slow devices, updates and new setups.

Website basics

Small changes, hosting and domain renewals.

Security check

Passwords, backups and antivirus reviewed quarterly.

Buying advice

Help choosing the right laptop, printer or software.

How it works

A clear, four-step process so you always know what happens next and when.

  1. Subscribe

    Choose a monthly plan.

  2. Message

    Send your question on chat.

  3. Fix

    We guide you or connect remotely.

  4. Prevent

    Quarterly check-ups keep things running.

Who we work with

Built for teams that want dependable results without managing another vendor closely.

ShopsFreelancersTutorsSmall clinicsHome businesses
~1 hrtypical reply
1–10people per plan
Monthlyplans

Ready when you are.

Tell us a little about your business and we will reply within one working day with next steps.